Questions about orders already received
If you have received a damaged or faulty item, please contact our customer services agent via the online contact form. Please include in your message a desc...
Wed, 8 Mar, 2017 at 3:29 PM
If you have received your order and we have inadvertently sent you the incorrect format or the wrong item altogether - we're terribly sorry! Please con...
Wed, 8 Mar, 2017 at 3:30 PM
If you have received an order and need to return it, please complete and submit the online contact form and we'll get back to you as soon as possible w...
Wed, 8 Mar, 2017 at 3:30 PM
UK Returns address: Sandbag Ltd Attn: Returns Department, PO Box 2656, Reading, RG1 8XR, United Kingdom US Returns address: Sandbag Ltd A...
Mon, 25 Sep, 2017 at 2:44 PM
Unfortunately our system doesn't allow for exchanges (within the same brand/product category or size exchange) so the best thing to do is return the ite...
Mon, 22 Jan, 2018 at 10:07 AM